OUR COMPANY

Privacy Policy

Privacy Policy

At Ketvin, accessible from http://www.ketvin.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ketvin and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Ketvin. This policy is not applicable to any information collected offline or via channels other than this website.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

While you may be able to browse the platform (Website and App collectively referred to as “Platform”) from countries outside of India, however please note we do not offer any product/service under this Platform outside India.  By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.

We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.

Throughout this document, “we”, “us”, “our”, “ours” refer to Ketvin. Wherever we have said ‘you’ or ‘your’, this means YOU.

Personal Information Gathered By Us

The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you,convey any promotional offers, services or updates associated with Ketvin, and generally maintain your accounts with us. We also use this information to customise your experience and improve Ketvin.

Information You Give Us

We receive and store any information you provide while using Ketvin, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use Ketvin. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.

Information We Collect About You

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content.

Information From Other Sources

We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

Categories of Personal Data

Categories of Personal Data collected and processed by us are as follows;

Demographic & Identity data

·        Contact details such as Name, email address, contact number, shipping address, country, date of birth, profile picture

·        Open data and public records such as information about you that is openly available on the internet

·        Details such as Transaction amount, Bank Name, Card Type, Card number.

Online Identifiers and other Technical Data

·        Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet

·        Technical details such as device information, location and network carrier when you use our mobile applications

·        Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls

·        Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Cookies and Web Beacons

Like any other website, Ketvin uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

Purposes of Gathering Your Personal Data

We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:

Purchase and Delivery of Products and Services

We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

PROVIDE, TROUBLESHOOT, AND IMPROVE

We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the Ketvin.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Ketvin.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Ketvin, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that Ketvin has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Ketvin’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.